This new year comes with a great deal of new tools and technologies to help enhance your business. Web Meetings, Live Help, Blogs, Web based CRM, Smartphones, PDA's and the increased ability to store and serve audio and video on smaller devices.

What does that mean to the company or sales organization? This means the world is changing. Your competitors are looking at new concepts to be more competitive. Just look at your ability to scale your business. Products such as SalesForce.com, ACT!, SalesLogix and others are more integrated than ever with smartphones and pda's. Websites now are becoming part of the corporate marketing and advertising strategy buy using techniques such as Seach Engine Optimization (SEO) and other techniques.

Truly in some respects the rich may get richer as they can afford to outfit their executives and sales teams with the latest technology and also pay companies like google, overture, for placement in paid search engine listing.